Cancellation Policy

If the cancellation is requested by the customer :

  • With a notice within 72 hours or more in advance, the amount paid will be refunded or the booking will be relocated to another date according to availability.
  • With a notice between 72 and 24 hours, the amount of the booking will not be refunded but it may be relocated to another date according to availability.
  • With a notice of less than 24 hours, the booking is considered as rejected, without the possibility of refund or relocation to another date.

The money will not be refunded:

  • If the client does not show up at the scheduled start time of the activity.
  • If, once the activity started, the customer decides to return to the marina, without completing the excursion.
  • If the company decides to cancel the activity because the customer or any participant of his group is showing clear demonstration of being under the influence of alcohol or drugs.
  • If the company decides to cancel the activity because the customer or any participant of his group is not following the instructions of correct jet ski usage or his behaviour can be dangerous for his own safety or the safety of the rest of the group.

The company reserves the right to cancel the activity if it considers that the weather conditions or any other exceptional circumstances can endanger the safety of any participant, giving them the opportunity for a full refund or the relocation of the activity according to availability.

Our Clients
Say!

Have fun. Live adventures. Enjoy like never before, whenever you want. Ride, accelerate, and have fun on the water with family or friends.

2405
Total Reviews
4.75
Rating

(Translated by Google) Fantastic jet ski experience at Cap San Antonio! We booked an hour and had a blast. A huge thank you to Thomas, our instructor, who was very attentive, profe...

image
Lou Beaumier

Planazo sin lugar a dudas. Hemos ido hasta el cabo Nao y hecho snorkel en la zona. Una gozada. (Translated by Google) Definitely a fantastic plan. We went all the way to Cabo Nao ...

image
Juan Melendez

Excelente las motos nuevas bien cuidadas mucha seguridad los monitores profesionales lo recomiendo (Translated by Google) Excellent new motorcycles, well maintained, very safe, pr...

image
Dalia morella Mora lopez

Una experiencia única. El chico que nos acompañó un encanto, muy atento en cada momento. Se agradecen las fotos, ya que son un recuerdo muy bonito (Translated by Google) A unique ...

image
Loli García

(Translated by Google) Fantastic experience! Swimming in the open sea! Excellent guide! Thank you! I'd do it again! (Original) Super expérience Baignade en pleine mer Accompagnant...

(Translated by Google) Great spot for a family jet ski outing. Thanks to the friendly team. (Original) Superbe site pour une sortie en famille en Jet ski. Merci à l agréable équip...

Buen trato desde el primer momento d todo el equipo ..un día inolvidable 💯 gracias chic@s (Translated by Google) Great service from the very first moment from the whole team...an...

image
david peñaranda fernadez

Me encantó mucho (Translated by Google) I loved it so much

image
Sylvestre Nkundimana

The tour was a lot of fun, and our tour guide, Tommi, was very pleasant and enthusiastic.

image
Klaus Reichel

Una experiencia increíble y muy top!! Adrenalina en estado puro mientras te deleitas viendo paisajes espectaculares, el trato y la comunicación excelentes, y el monitor Santiago mu...

image
Jose Espliguero Moreno

Top expérience, second time for us. Very nice people, we'll do it again next year 👌

image
Benoit Tereur

Dany el mejor del mundo (Translated by Google) Dany the best in the world

image
Sylvano Rizzelli

Una experiencia genial. Súper contento. El monitor Miguel simpatiquísimo hace que la excursión sea todavía más divertida. Las motos perfectas. La hice con mi hija de 11 años de paq...

image
Arak Martinez
Trusted by the world’s best